What is SOC 3?

In today’s data-driven world, organizations are under increasing pressure to ensure their systems are secure, reliable, and trustworthy. But how can customers, partners, and regulators be sure that a company follows the right practices to protect sensitive information? One way is through SOC reports.

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What is a SOC 3, and how does it fit within the broader landscape of SOC compliance?

This post will dive into what a SOC 3 report is, its significance, and how it compares to other SOC reports.

What is SOC? A Quick Overview

Before we get into the details of SOC 3, let’s take a moment to understand what SOC stands for and why it’s so important. SOC (System and Organization Controls) refers to a series of standards designed to measure how well a company handles and protects its data. These controls were created by the American Institute of Certified Public Accountants (AICPA) and are part of a framework that assesses the security, confidentiality, privacy, and other aspects of a company’s systems and processes.

When you hear terms like SOC 1, SOC 2, or SOC 3, these are all different types of audits and reports that evaluate a company’s controls based on these standards. While each report has a unique focus, they all share the common goal of building trust with customers and partners by providing assurance about data security.

SOC 3: The High-Level Trust Badge

The SOC 3 report is one of the most widely misunderstood parts of the SOC family. It’s essentially a summary version of a more detailed report, the SOC 2, but tailored for a broader, less technical audience. Simply put, a SOC 3 report is a high-level overview publicly demonstrating a company’s commitment to security and compliance without delving into the fine details.

A SOC 3 compliance report provides assurance to the public that a company is following the right practices around security, confidentiality, and privacy. It can be shared openly to build trust.

What Does a SOC 3 Audit Involve?

A SOC 3 audit is carried out by an independent auditor who examines a company’s processes and controls. The goal is to evaluate whether the company is meeting the Trust Services Criteria (TSC), which include:

– Security: Are the systems protected against unauthorized access, attacks, and other threats?

– Availability: Are the systems available for operation and use as promised or expected?

– Confidentiality: Is confidential information appropriately protected?

– Privacy: Is personal information appropriately collected, used, retained, and disclosed?

The auditor will evaluate the company’s practices and produce a report that includes an attestation of the company’s adherence to these criteria. For SOC 3, however, the report does not include the specific details of how the controls are implemented or any audit testing results—those are typically included in a more detailed SOC 2 report.

Instead, the SOC 3 attestation focuses on confirming that the company meets the basic requirements of the Trust Services Criteria, giving the public assurance that the company takes data security seriously.

SOC 3 Readiness Assessment: Preparing for the Audit

Before undergoing a SOC 3 audit, companies often go through a SOC 3 assessment. This is essentially a pre-audit process in which companies evaluate their existing controls and practices against the SOC 3 standards. The readiness assessment helps organizations identify potential gaps in their security or compliance practices, allowing them to address these issues before the formal audit occurs.

A SOC 3 readiness assessment is a crucial first step, as it allows a company to ensure they are fully prepared to meet the SOC 3 criteria. It also provides a roadmap for improving internal processes, even if they’re not immediately seeking certification. This proactive approach ensures that the company is always aligned with best practices and can easily transition to SOC 3 compliance.

How Does SOC 3 Compare to SOC 2 and SOC 1?

To understand the SOC 3 report better, it helps to compare it with its siblings in the SOC family: SOC 1 and SOC 2.

– SOC 1: Focuses on controls relevant to financial reporting. It is most often used by companies that handle financial data.

– SOC 2: Focuses on security, availability, confidentiality, processing integrity, and privacy. SOC 2 is highly detailed and is usually shared only with customers, auditors, or partners who need to know the specifics of a company’s controls.

– SOC 3: This is a public-facing, high-level summary of the SOC 2 audit results. It covers the same Trust Services Criteria but without the technical details, making it more accessible to a general audience.

CriteriaSOC 2SOC 3
PurposeProvides detailed information on controls for services organizations, focusing on Trust Services Criteria (TSC)Provides a general overview for public assurance, often used for marketing
AudienceCustomers, auditors, and other stakeholders requiring in-depth control assessmentsProspective customers, general public for high-level assurance
Report DetailsDetailed, including descriptions of the system, policies, and procedures, and the testing performedA summary of the SOC 2 report, without detailed descriptions of controls or testing
Level of DetailHigh level of detail about system design and operational effectivenessMinimal details, mostly high-level assurance without specifics
LengthTypically longer, as it contains extensive details of the service organization’s controlsShorter, designed to be easy to read and understand for a wide audience
Trust Services Criteria (TSC)Covers Security, Availability, Processing Integrity, Confidentiality, and PrivacyCan include all or some of the TSC, but the report itself is a high-level overview
Types of ReportsType I (control design) and Type II (control design and operational effectiveness)Only Type II (control design and operational effectiveness)
Use CaseSuitable for in-depth analysis of controls, often required for compliance or due diligenceUsed as a marketing tool to demonstrate commitment to security without giving full details
Access to ReportRestricted access, usually shared with customers, auditors, and others who require detailed informationPublicly available, typically used to give prospective customers a quick overview
CustomizationCan be customized to focus on specific TSC based on the services providedStandardized and brief, with no customization based on the specific TSC
CostTypically more expensive due to the detailed nature of the audit and the reportGenerally more affordable due to the simplified and shorter report

When to Choose a SOC 3 Report

If your organization aims to:

– Build trust with potential customers,

– Promote a commitment to operational excellence publicly,

– Share compliance achievements without disclosing sensitive details,
a SOC 3 report is an excellent choice. However, if deeper transparency is required, pairing it with a SOC 2 report is the optimal strategy.

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